Scott Rich, M.B.A.
Director of Information Systems

Mission Statement

PCF is a customer focused organization which provides innovative technologies and services to enhance the delivery of patient care, the ongoing research for breakthrough medicine and the education of tomorrow's doctors.

Project Highlights

As part of the University-wide shared IT services initiative, the Department of Pediatrics will be transitioning to Office 365 for email access during the months of January and February. All email accounts will be affected. To see a complete schedule of the division switchover dates, click here. For more information on how to update your mobile device access, once your account has been changed over, please click here.

The WU IT team will initiate the migration of your @kids account to the Office 365 environment in the evening previous to your migration. Members of the PCF Desktop Team will be on hand the following morning to assist you with accessing your Office 365 account. Access to your new Office 365 account will be through the Outlook client you are already using and you will have access to all your previous emails, calendars, and contacts. Your new Office 365 email address will be your @wustl.edu address. After the migration, all emails addressed to your @kids account will be forwarded to your new Office 365 account indefinitely.

Application Timeouts

PCF Citrix

  • After 30 minutes of inactivity shows screen saver 
  • After 60 minutes of inactivity disconnects session
  • After an additional 120 minutes of inactivity will disconnect session  

Allscripts has a default application inactivity timeout of 59 minutes

IDX has a default application inactivity timeout of 10 minutes 

Clindesk (CD1) has a default application inactivity timeout of 180 minutes 

Clindesk 2 (CD2) has a default application inactivity of 180 minutes 


LOGIN TO CITRIX Internal/External

Office 365


Contact Us

(314) 362-9500 (Voice)

For Website Questions

U.S. Mail
Washington University
School of Medicine
Department of Pediatrics
Pediatric Computing Facility
660 S. Euclid Ave.,
Campus Box 8116
St. Louis, MO 63110-1093

Wash U School of Medicine
Children's Hospital St. Louis
Children's Discovery Institute
© 2017 by Washington University in St. Louis
One Brookings Drive, St. Louis, MO 63130