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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY TICKETS

Review and track service requests and orders

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

The Last STS All-Staff Meeting of the Year: Celebrating Student Techs 

As the academic year ends, STS celebrated the final STS all-staff meeting on April 19th. This last meeting acknowledged the contributions of the student techs who have dedicated their time and skills throughout the year. It was also a chance to gather all the student techs who’ve worked with STS this year, including the soon-to-be […]

Tuition assistance helps WashU IT employees plan for the future 

WashU offers many ways for employees to benefit from tuition assistance programs. Pursing available WashU degrees can help you and your dependents build your career, expand your prospects, and plan for the future.  Qualified full-time employees who have met necessary service requirements can benefit from university assistance to complete degree programs. The benefit available to […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)